Navigate CX Sector Spotlight: Delivering on the Customer Promise with Olga Budieri
In this Navigate CX Sector Spotlight, CXSA’s Hassan Mohammad speaks with Global Head of CX at Aramex, Olga Budieri about how the COVID pandemic has…
Category: Interview
“Companies might cease to exist without customer experience in the future.” Navigating CX with Hussein Dajani (Video Series)
Over the course of his career Digital and Customer Experience Transformation Leader Hussein Dajani has achieved great career growth and corporate success by combining astute…
Live from the X4 Experience Summit, London
Nick Bush and Kym Hamer spent a day at the Qualtrics X4 Experience Summit in London last week. Here they spend 5 minutes discussing what…
Most strategies don’t work! Here’s how to have one that does
Most organisations have a strategy, and many devote some of the best and smartest brains in the organisation to developing and implementing it. Almost all…
